Work that resolves itself.
Autonomous systems that finish the routine and hand the exceptional to people, with the evidence attached.
- 92% autonomous resolution (illustrative)
- 1.3s average response
- 100% actions with audit trails
What ships.
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End-to-end resolution
Agents wired into your queues, documents, and systems of record. The routine is resolved autonomously; the exceptional escalates with full context attached.
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Your data, cited
Every action reasons over permission-aware retrieval from your governed sources, so agents act on facts they can show.
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Escalation by design
Confidence thresholds, human-in-the-loop review, and complete audit trails are part of the architecture, not a bolt-on.
Where it runs.
Representative deployments.
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Support resolver
Ticket triage and resolution with escalation on judgment calls.
- Illustrative: 70% of volume resolved without touch
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Claims triage
Document-grounded routing with cited policy language.
- Illustrative: cycle time from 11 days to 3
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Revenue copilot
CRM-embedded forecasting and next-step recommendations.
- Illustrative: 2x first-visit resolution